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Our Policies

To arrange a consultation call us on 00333-21340201 to discuss in confidence your initial requirements when we will advise you on what your options are in your particular case. We will then Arrange for someone to contact you at a time convenient for you.

Initial Consultations will be arranged at our Private Consulting Rooms in France.

All Contracts are deemed to have been entered into between you (The Client) and French Cosmetic Surgery Ltd. (The Company) All Bookings for Surgery are made by French Cosmetic Surgery Ltd with Various Clinics and surgeons throughout France, on ""the clients" behalf. You are therefore obligated to Liaise between French Cosmetic Surgery Ltd and not the Clinic or Surgeon with whom your surgery is Booked.

Cancellations by Clients

  1. TWO WEEKS PRIOR TO OPERATION IF NO CONSULTATIONS HAVE TAKEN PLACE WE WILL REFUND ANY MONIES PAID IN ADVANCE, LESS £300 FOR ADMIN COSTS AND CONSULTANTS CANCELATION CHARGES.
  2. TWO WEEKS PRIOR TO OPERATION IF CONSULTATIONS HAVE TAKEN PLACE WE WILL REFUND ANY MONIES PAID IN ADVANCE, LESS £300 FOR ADMIN COSTS AND CONSULTANTS FEES.
  3. FIVE DAYS PRIOR TO OPERATION NO REFUND Any cancellations made by clients within 5 days of any pre booked or scheduled consultations and surgeries will forfeit any monies or fees of any kind paid in advance..
  4. DEPOSITS paid by "clients" for "Special Offer Promotional Rates and Contracts" will be held by "The Company" paid by "clients" for "Special Offer Promotional Rates and Contracts" will be held by "The Company". All Booking must be "Taken Up" within 12 Months of the Original Booking. If for any reason beyond the control of the "The Company" the Consultations or Procedures are not completed prior to this 12 Months Period, These Deposits are deemed NON REFUNDABLE.
  5. CANCELLATIONS BY CLIENTS WHERE DEPOSITS HAVE BEEN MADE and paid by "clients" for "Special Offer Promotional Rates and Contracts" will be held by "The Company" UNTIL AT LEAST 30 DAYS following the date of any pre-Booked Consultations or procedures" when such appointments have been cancelled by the client for whatever reason. Any such refunds will be made LESS an Administrative charge of £ 300.00 Sterling.
  6. PAYMENTS MADE IN FULL and paid by "clients" for "Special Offer Promotional Rates and Contracts" will be held by "The Company" paid by "clients" for "Special Offer Promotional Rates and Contracts" will be held by "The Company". All Booking must be "Taken Up" within 12 Months of the Original Booking. If for any reason beyond the control of the "The Company" the Consultations or Procedures are not completed prior to this 12 Months Period, These PAYMENTS are deemed NON REFUNDABLE
  7. CANCELLATIONS BY CLIENTS WHERE PAYMENTS HAVE BEEN MADE IN FULL and paid by "clients" for "Special Offer Promotional Rates and Contracts" will be held by "The Company" UNTIL AT LEAST 30 DAYS following the date of any pre-Booked Consultations or procedures" when such appointments have been cancelled by the client for whatever reason. Any such refunds will be made LESS an Administrative charge of £ 300.00 Sterling.


    POSTPONEMENTS
  1. Due to the nature of Surgical Procedures, surgeons or anesthetist commitments, and other unforeseen medical requirements it is inevitable that there may be times when for circumstances beyond the control of French Cosmetic Surgery Ltd that pre booked Operations have to be re-scheduled. At such times Cosmetic Surgery France Ltd reserve the right to offer alternative dates for Consultations and surgical procedures
  2. On such occasions French Cosmetic Surgery Ltd will liaise with the Clinics concerned to re-schedule at times that are acceptable to both the clinics and the client. Further to this, Cosmetic Surgery France Ltd will undertake to offer 2 alternative dates wherever possible.
  3. If such re-scheduled dates are not accepted by the client for whatever reason, then French Cosmetic Surgery Ltd reserve the rights to refund up to 50% only of any funds previously paid in advance to French Cosmetic Surgery Ltd.
  4. Any cancellations made by clients within 5 days of any pre booked or scheduled consultations and surgeries will forfeit any monies or fees of any kind paid in advance..
  5. Under no circumstances whatsoever will the clients enter into any discussions or negotiations with the Clinics or Surgeons directly. Any such attempts will be deemed to be in breach of contract and all funds will be forfeited. All transaction and agreements are exclusively made between you, the client, and French Cosmetic Surgery Ltd

At the consultation, if you request additional surgery, and the surgeon agrees, you will be required to pay the additional charges prior to your operation. You will then need to make arrangements at a Local Bank for this cash to to be made available prior to the operation taking place. At most banks in France you can draw cash from either your credit cards or debit cards to obtain the extra payment that is required. The Clinics do not accept payment by credit-cards.

This individual pricing is required due to the fact that each patients needs vary according to the requirements of any surgical procedures and aftercare which will be required to complete the surgery

All procedures and operations are conducted in our Private, Registered Clinics and Surgeries in France which are regulated by French and other EEC Medical Authorities.

For further enquiries, send us an e-mail:


Patient Responsibility  

It is the responsibility of Patients to attend our Clinics for Consultations and Medical Procedures at the appointed times.

It is the responsibility of the Patient to attend the clinics at the pre arranged times. We will advise you on the most appropriate and cost effective travel arrangements, with which Ferry operators, or Channel Tunnel etc

In cases where overnight stays are required the night before, or for accompanying relatives or friends, we can arrange for accommodation in local Hotels and B & B establishments at special rates.

Arrangements can be made to meet all Patients at the appropriate ferry terminal or station for onward transportation to the Clinics, or to your overnight accommodation...


After Care  

It most cases follow up and aftercare can be conducted by your own GP or Optician in the UK. In cases where follow up visits and after care are required in Calais you will be advised when and where to attend.

We aim for complete customer satisfaction and all procedures are regularly monitered to ensure complete satisfaction.

Payments by cash in advance or certified Bank Checks subject to clearance by the clearing banks and cleared funds deposited to Medicare Services Bank Account

 

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